New Normal Rules For Cebu Pacific Air Guest

Due to the Coronavirus that is spreading all over the country the normal things that we used to do are not possible anymore. Everything will change because we need to think of our own safety before doing anything that involves going out and exposing ourselves in public.

Here are the new rules of Cebu Pacific Air due to COVID-19:

  • Wearing a mask is required from the entrance until the arrival
  • Physical Distancing is mandatory
  • Self-check-in and no-touch boarding must be utilize
  • Counters for bag drop-ins will close 1 hour before the flight
  • Online check-in is highly encouraged
  • For a passenger with no bags, go straight ahead to the gate
  • Rapid Testing will be done
  • Hand sanitizers will be provided for the passenger and staffs
    PPEs will be distributed to all crew and employees
  • Cabin crew will be trained to help and isolate passengers
  • Disinfection of aircraft cabin will be done frequently including passenger seats, overhead bins, cargo compartments, and lavatories.

Once the resumption of Cebu Pacific has been finally made, let’s all make sure to follow safety precaution for our safety.

For more information, you may contact Cebu Pacific Air using:
Customer care team via direct message on the Cebu Pacific Air Facebook page
Private message to @CebuPacificAir on Twitter
Call their Call Center at (+632) 8702-0888 or (+6332) 230-8888


  1. Pls allow passengers who want to use PPE to do so.

    • Good evening,
      Is swab testing not required before departure?
      Hoping for your fast response..

      • Swab testing result will take 3- 5 days. As being said on the article, rapid testing will be conducted as results are released in minutes.

        • Paano po ang international flights.may rapids test din ba kami din ba ANG mag shoulder Ng rapids test?at magkano kaya ang aabutin Ng tickets?

  2. What is the primary requirment na kailangan pra mka flight ang isang pasahero

    • Gudpm po pagdating po ba sa manila deritso bahay na po to manila po.inabutan lng po Ko ng lockdown dto sa cebu salamat po.

  3. Good morning,
    Is swab testing not required before departure?
    Hoping for your fast response..

  4. Possible po b ung ticket ko namin i rebook nxt year??tnx

  5. rapid testing sa airport ba o sa nkatpos na ng rapid testing sa hospital bago pmnta airport.

  6. Yes saan po ba i rapid test mam sa airport po ba o sa hospital
    Pati ung ank ko ba i rapid test 2yrs.old po siya

    I need ur response
    Flight kopo ksi sa jun13 mam

    • Hello sa airport po ba mismo gawin ang rapid test, magka result po ba agad ito? If may bayad magkano din po. And anu po ang exact date ng domestic flight po. Thanks.

  7. where will we have the rapid testing? sa airport nb?

  8. Pano po ma reimburse o mag rebook ng flight,flight ko dapat march 31,2o2o,salamat po

  9. Gudpm saan poag rapid testing sa airport na po ba may kasama po akong dalawang 12 yrs old and 2 yrs old for rebooking ung june 5 po may byahe na po kaya??

  10. Gudpm po saan po mag rapid testing po sa airport na po ba mam/sir??may mga anak po akng kasama isang 12 yrs old at 2 yrs old pde na po ba bumyahe next month po??

  11. Pwede po bang ibyahe ang 3 yrs old? Na straded lng po kami dito, cebu to davao po sana.

  12. Pwede b mgparebook, next year n ang flight?

  13. Hello,may bayad Po ba Ang rapid test sa airport? OFW Applicant here, stranded,three months already..

  14. May bayad po ba ang rapid testing?june 2 po flight namin

  15. Can i reebook my ticket.?
    March 16 2020 that is my flight

  16. Sana may reebooking.balikan kasi yung flight ko.manila to cebu.cebu to manila.ano po ba ang gagawin sa ticket ko

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